Razco Policies & Terms

Razco Policies & Terms

Last updated: September 2025

At Razco Renovation (“Razco,” “we,” “our,” or “us”), we are committed to protecting your privacy and ensuring clear communication about how we provide our services. This document combines our Privacy Policy, Terms & Conditions, and Refund & Cancellation Policy into one easy-to-read guide. By using our website https://razco.ca or our services, you agree to these terms.

 

 

1. Privacy Policy

 

Information We Collect

 

    • Personal Information: Name, phone number, email, project details (when contacting us).

    • Usage Data: IP address, browser type, pages visited, time spent on our site.

    • Cookies: Used to improve browsing experience; you can manage them in your browser settings.

 

How We Use Your Information

 

    • To provide and improve our renovation services.

    • To respond to inquiries and provide quotes.

    • To send updates, promotions, or service notices (opt-out available).

    • To comply with legal obligations.

 

Sharing Information

 

    • We never sell your information.

    • We may share with trusted service providers (bound by confidentiality).

    • We may disclose if required by law or during business transfers.

 

Data Retention & Security

 

    • Information is kept only as long as necessary.

    • Reasonable measures are taken to secure data, though no system is 100% secure.

 

Your Rights

You may request to access, correct, or delete your data, or opt out of marketing at any time by contacting info@razco.ca.

 

 

2. Terms & Conditions

 

Use of Website

 

    • Use must be lawful and in compliance with these Terms.

    • Unauthorized access or misuse may result in blocked access.

 

Services

 

    • Razco provides renovation services across the GTA.

    • Quotes are estimates and subject to revision after inspection.

    • A signed contract is required for all projects.

 

Payments

 

    • Quotes depend on project details and may change with scope adjustments.

    • Deposits are typically required to secure project scheduling.

    • Final payment terms are outlined in contracts.

 

Client Responsibilities

 

    • Provide accurate information and access to the property.

    • Secure required permits unless otherwise agreed.

    • Maintain a safe, hazard-free workspace.

 

Warranties

 

    • Workmanship warranties will be detailed in your project contract.

    • Manufacturer warranties apply to materials/products used.

 

Limitation of Liability

 

    • Razco is not responsible for indirect or consequential damages.

    • Liability is limited to the amount paid for the specific service.

    • Delays beyond our control (weather, supply shortages, etc.) are not our responsibility.

 

Intellectual Property

 

    • Content on razco.ca is owned by Razco.

    • Copying or reuse without permission is prohibited.

 

Governing Law

 

    • Governed by Ontario, Canada laws.

    • Disputes handled in Ontario courts.

 

 

3. Refund & Cancellation Policy

 

Deposits

 

    • Deposits made to secure projects are non-refundable, unless Razco cancels the project.

 

Cancellations by Client

 

    • Cancellations made 7+ days before project start: client may be eligible for partial refund of payments beyond deposit.

    • Cancellations made within 7 days of project start: no refunds, as resources and scheduling are already allocated.

 

Cancellations by Razco

 

    • If Razco cancels a project due to unforeseen circumstances, all client payments (including deposits) will be refunded.

 

Scope Changes

 

    • Changes in project scope may affect cost and timeline.

    • Additional work requires written approval and may require additional payment.

 

 

4. Contact Us

If you have questions about our policies, terms, or services, contact us:

Razco Renovation
📞 +1 (647) 561-3333
✉️ info@razco.ca
🌐 https://razco.ca